Privacy Policy
At GC PC, we take your privacy seriously. This policy explains how we handle your personal information when you use our computer repair, deep cleaning, and custom PC building services in the UK.
1. Personal Data Collected
We collect personal information such as your name, email address, phone number, and postal address when you book a service or make an enquiry. For technical services, we also maintain records of your system specifications and repair history to ensure precision hardware support.
2. How We Use Informatiom
Your data is used solely for service-related purposes: responding to your enquiries, managing bookings, issuing invoices, and providing updates on your PC repair or custom build progress.
3. Storage & Duration
Your personal details are stored securely on protected systems. We retain this information only as long as necessary for our accounting and tax obligations (typically 6 years) or to support ongoing hardware warranties.
4. GDPR Compliance & Legal Basis
We operate in full compliance with the UK General Data Protection Regulation (GDPR). Our legal basis for processing your data is either the performance of a contract (providing you with technical services) or legitimate business interests (standard administrative operations).
5. Cookies
Our website uses basic cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some technical features of the site may be affected.
6. User Rights & Contact
You have the right to access, correct, or delete the personal information we hold about you. To exercise any of your GDPR rights, or for any privacy-related enquiries, please contact GC PC directly via our support email listed on our booking page.